1. Click on "Review"
You should have received an email from the Shootsta HUB saying your project has been completed, so click 'Download or Review' to take you to the Hub.
Alternatively you can navigate directly to the video. You'll need to click on 'REVIEW' button just under your video, in the right-hand corner. This will take you to our reviewing platform, Wipster!
2. Add your Comments & share the Wipster URL
Once you've clicked 'Review' you'll be taken to Wipster, our reviewing platform. Wipster will prompt you to enter your name first (so we know who is leaving comments!). Entering in your email address is optional, it will notify you when someone else is also leaving comments.
You can now review your video, and when you'd like to make a change, just click on the screen to add in your comments:
You can leave as many comments as you'd like, and the more specific your notes are the better! We want to avoid any miscommunication so we can get your changes exactly how you'd like them.
You can also copy and share the Wipster URL with your stakeholders so they can view and leave comments too.
3. Submit Changes
All done making changes?
To notify the team that you want us to get started, look for the 'FINISH REVIEW' button underneath the video player:
It will send a notification to Shootsta, advising them that you are ready for this video to be amended ,and popped back into the Editing queue to be completed within 24-hours.
⚠️ If you don't click '🏳 Finish Review' our team won't be notified, we'll assume you've still got a few more changes to make. If you're unsure, just send us an email or jump on the phone.
Sit back and relax, we'll send you an email advising that we've received the changes, and you'll see your video appear back in the 'Editing in Progress' section. You'll then receive another one when it's been updated! Here are more detail on how you can track your video projects.
Need help or have questions? Contact us. We'd love to help!