How many videos are in my subscription?

You can see the package you are subscribed to at the top of the videos page in the Shootsta Hub

How will I know I reached my monthly video allocation?

If you have used all your videos for that month you will notice the monthly quota icon will turn red. 

When you attempt to submit a video for editing and your video quota is maxed, you will receive the following notification. 

What can I do if my quota is maxed?

Option 1: Save your video project and submit it next month.

Save your video project as draft by clicking the save draft button on the pop-up (see image above) or in your project. Submit the project when your video quota reset on the 1st of the following month.

Option 2: Purchase a ad hoc video

You can purchase a single video edit or what we call an 'ad hoc video' in the Shootsta Hub. Check out the How to purchase an ad hoc video article for more information.

Need help or have questions? Contact us. We'd love to help!

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