8:30 am - 5:30 pm from Monday to Friday
are our office and operating hours around the world
- Australia, Sydney (GMT+10)
- Singapore (GMT+8)
- Hong Kong (HKT, GMT+8)
- United Kingdom, London (GMT+1)
- United States, San Diego (GMT-7)
Don't hesitate to contact us after hours - we'll get back to you as soon as a possible the next working day!
Editing gets paused over the weekend
On the weekend our Editing Team enjoys their well-deserved time off. So, every Friday at 23:59 AEST time we pause the count down on the 'Hours to go' for 48 hours until Sunday 23:59 AEST time. For more details check our articles on How the editing clock works and When can I expect my video back?
Need help or have questions? Contact us. We'd love to help!