Can I get you to help with my video? Meet Shootsta's Creative and Professional Services Team!

Here are some of the ways we can help you create amazing content.

The Professional Services Team consists of a number of highly-skilled, experienced and passionate Production experts. We are here to bridge any knowledge gap, and to empower you to create your own great content. There are two ways that we go about this: 


TRAINING WORKSHOPS - through training and upskilling you and your team in the areas you may need some extra knowledge and support.

PROJECT BASED SUPPORT - by working with you one on one to help create your video project. This support can be at any or all stages of the Production Process.

 
TRAINING WORKSHOPS

Discovery Call (Free)

A complimentary 15 minute call with one of our Creative Producers where we can understand your project, and guide you on how we can help. 

How to Plan a Video  (Virtual or In Person)

Appreciate the importance of planning and learn how to utilise the basics of storytelling to create engaging videos.  We’ll take you step by step through planning and scripting a video.  Planning makes video creation stress-free and is crucial to your video’s success.

1 hour +, 1 Credit

How to Film on your Phone (Virtual or In Person)

In this session we’ll teach you how to get professional, high quality footage all from your mobile phone. Whether it’s a scripted piece to camera or exciting cutaway footage, we’ve got great tips and tricks to ensure you get the most out of your phone camera.

1-2 hours, 1 Credit

How to Film a Video/Shootsta Kit Training (In-Person)

A hands-on session with your camera gear from pre-production, through the shoot itself, all the way to post-production. Let us introduce you to Shootsta’s infamous 7 steps to filming at any time, with anyone, using anything.

3-4 hours, from 2 Credits

How to Present to Camera (Virtual or In Person)

We get it - being in front of the camera can be intimidating! This session is designed to help you look and feel confident on camera and equip you with tools for holding the audience’s attention. 

1 hour +, 1 Credit

How to Direct Talent on Set (In Person)

Not sure how to get the best out of your talent or interviewee? Learn the basics of directing a video and let us help you to make them shine, and how to solve some common challenges on set. 

1 hour +, 1 Credit

Advanced Camera Skills (In Person)

You’ve mastered the basics, so what’s next? In this bespoke session, we’ll share some more advanced techniques that will take your video content to the next level.

1-3 hours, from 2 Credits

Crafting an Effective Interview (In Person)

In this advanced training, learn how to plan, shoot and brief impactful interviews from a subject matter expert. 

1-2 hours, 1 Credit

How to Speak Video (Virtual or In Person)

Let us equip you with the vocabulary and understanding of the production process to better convey your vision to industry professionals in a language that they understand.

1 hour, 1 Credit

How to Plan an Elevate Template  (Virtual or In Person)

Learn best practices of planning as well as the intricacies of making Elevate templates so you can create your Elevates when you want.

1 hour, 1 Credit or Included in Onboarding

Sales Presenter Workshop - An introduction to Elevate (Virtual or In Person)

Want to make your Elevate videos stand out amongst the rest? Join us to learn some pro tips on lighting, sound, and composition before enhancing your presenter skills with his tips on how to look and sound like a pro in front of a camera using Elevate.

1-2 hours, 1 Credit



PROJECT BASED SUPPORT

Planning Support 

Want to harness the power of video, but not sure where to start? Have a great idea, but not sure how to execute? A Plan Assist will take you step by step through the scripting process.

From 1 Credit

Shooting Support 

We’ll work alongside your team to ensure that things run smoothly on your shoot day by Producing, Directing talent or helping you film with your own camera gear.  

If you don’t have your own camera but still want a Shoot Assist, you can combine this with a Videographer booking for the ultimate production crew set up!

From 2 Credits

Editing Support

Every video edit requires someone to edit and someone to direct or provide feedback. Add us to a Pro project when you want to take advantage of an additional creative perspective. **This service is only available if we have already helped with Planning and Shooting Support. This is not a standalone service.

From 1 Credit

 

Terms and Conditions for Professional Services

1. Scope of Services
The Professional Services Team provides training workshops and project-based support to help clients enhance their video production skills and create high-quality video content. Specific service offerings include training sessions, project development support, and creative assistance as detailed above.

2. Booking and Scheduling

  • Services must be booked in advance and are subject to availability.
  • Changes to scheduled sessions require at least 48 hours' notice. Rescheduling is subject to mutual agreement and availability.
  • Credits for services are non-refundable but may be applied to other services if mutually agreed.

3. Fees and Payment

  • All services are provided on a credit-based system, with the number of credits required detailed in the service descriptions.
  • Payments for credits or services must be completed prior to service delivery unless otherwise agreed.
  • Any additional costs incurred during the service, including but not limited to third-party expenses, equipment rental, or other materials, will be billed separately.

4. Travel Costs

  • For in-person services, the client is responsible for covering all travel-related expenses, including transportation, accommodation, and per diems, if applicable.
  • Travel requirements and associated costs will be communicated and agreed upon prior to service confirmation.

5. Client Responsibilities

  • Clients must provide necessary information, materials, and access required for the delivery of services.
  • For workshops involving client-owned equipment, clients are responsible for ensuring the equipment is available and in working order.

6. Intellectual Property

  • Any materials or content created during workshops or support sessions remain the intellectual property of the client unless otherwise specified.
  • Training materials provided by the Professional Services Team are for the client’s internal use only and may not be redistributed without prior written consent.

7. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the course of service delivery.

8. Limitation of Liability

  • The Professional Services Team will exercise due care and professionalism in all services provided.
  • The team is not responsible for outcomes resulting from client actions, decisions, or use of the provided training or advice.

9. Cancellation Policy

  • Cancellations made within 24 hours of the scheduled service may result in the forfeiture of credits for that session.
  • For services involving travel, any non-refundable travel expenses already incurred will be charged to the client.

10. Modifications and Customization

  • Services can be customized to meet client needs, subject to additional credits or fees.
  • Requests for customization must be made in writing and agreed upon prior to service commencement.

11. Dispute Resolution
Any disputes arising from these terms and conditions will be resolved through good faith negotiation. If unresolved, disputes may be escalated to mediation or arbitration as mutually agreed.

12. Agreement Acceptance
By booking services with the Professional Services Team, clients agree to these terms and conditions.


 

Want to talk to one of our Creative Advisors about your video project? Contact us via our Live Chat and we can help get a meeting organised between you and our Creative Team. We'd love to help!