Video Add-ons are additional services you can ‘add on’ to enhance your Project. These may include a professional voice over, captions in various languages, or social iterations of the master to name a few!
You can easily request Add-ons in just a couple of clicks when submitting your project. Add-ons are viewable during the project lifecycle and invoiced only after project completion.
How do I request Video Add-ons?
Requesting Video Add-ons is easy!
Once logged in, open an existing project or create a new project.
Navigate to the Add-Ons section of the Project.
Select your add-ons.
Confirm & Submit. You are not charged at this point as some Add-on costs may change during the project lifecycle, such as a voice over or Add-ons you may add to your project after submission for instance.
You can request add-ons at any time during the lifecycle of the project not just on the first submission! So if there is a project that you need to amend, just reach out to your Edit Team Lead about any add-ons you would like to add!
You can view your project Add-ons at any time. Simply click the 3 dots menu on the Project tile and select Project Cost Summary
How to pay for Add-ons.
Add-ons are invoiced monthly only after project completion. The invoice amount will be added to your organisation's monthly total and billed at the end of the month.
Have a question about an invoice? Contact email@example.com
Some Add-ons require approval. Add-ons such as Rush Edit, require Shootsta’s approval before we can commence production work. You will receive a confirmation that your request has been accepted, or contacted by your Edit Team Lead to discuss other options.
How do I cancel Video Add-ons?
Only Shootsta can remove Add-ons and only if:
The Edit Team can't approve or deliver your Video Add-ons order;
You change your mind and the Editing Team hasn't begun working on your video yet.
Shootsta will update the add-ons record in your project for you. The Project Cost Summary will be adjusted accordingly.
Need help or have questions? Contact us. We'd love to help!