đź’ł Can I Pay Upfront for Shootsta Credits or Project Add-Ons? Introducing the Payment Gateway in Shootsta

Shootsta’s new Payment Gateway lets you pay for credits and services instantly and securely — right inside the platform. No delays, no emails, just fast, flexible payments when you need them.

🔍 What Is the Payment Gateway?

The Payment Gateway enables users to:

  • Pay for project add-ons (captions, voice-overs, social cuts)

  • Top up Flex credits instantly

  • Use credit card payments instead of manual invoicing

  • Access a transaction history in your workspace

  • Choose from multiple supported currencies (AUD, SGD, HKD, USD, GBP)

All payments are securely processed through Stripe, using industry-standard encryption.

 

âś… Key Features and Benefits

 

Feature Description Benefit
On-demand payments Pay directly for services at any time Speeds up project completion without needing to wait for an invoice
Flex credit top-up Add credits instantly from within a project No delays when you’re low on credits near submission
Credit card checkout Pay securely via Stripe with major credit cards Safe, global payment support with no external steps
Transparent purchase history See all transactions in your workspace Track team spend and simplify finance reconciliation
Multi-currency support AUD, SGD, HKD, USD, GBP Works for regional teams with localized billing
Self-service workflow No account manager needed for small charges Empowers teams to act quickly and independently

 

đź§­ When to Use the Payment Gateway

Use this feature when you need to:

  • Pay for project add-ons (e.g., captions or voice-overs)

  • Top up Flex credits to submit a project

  • View and manage past payments from your workspace

  • Pay with a credit card instead of requesting an invoice

This is especially useful for teams managing multiple small transactions or needing faster project turnaround.

 

đź›  How to Make a Payment

1. Pay for Add-ons

  • Navigate to your Project Summary

  • Click the Payment button next to the add-on

  • Complete the transaction via credit card

2. Settle Outstanding Costs

  • Go to your Project Details

  • Review the pending balance

  • Pay instantly without waiting for an invoice

3. Top-Up Flex Credits

  • Click Top Up Credits before submission

  • Enter the desired amount and complete payment


 

📊 Viewing Your Transaction History

You can view all payments in your workspace under the Purchase History tab. Filter by:

  • User

  • Project

  • Category (e.g., Flex credits, captions)

  • Payment status (Paid / Pending)

This provides full visibility and auditability for both team members and finance staff.

 

đź’¬ Need Help?

If you experience any issues or have questions about charges, contact our support team at support@shootsta.com.