1. Shootsta Help
  2. Shootsta Pro
  3. Tracking the status of your Video Project

How the editing clock works

Depending on your Shootsta subscription package we'll send you back your edited video in 24 or 48 hours.

Each video project in editing displays how many 'Hours to go' before we send your edited video back to you. For example;

Not sure how to get here? Here is how you can track your video project.

When does the editing clock start?

Once you submit your video project, the editing clock will start counting down the hours. So the clock will either start on

  • 47 hours to go, for video projects with a 48 turnaround time.

  • 23 hours to go, for video projects with a 24 turnaround times and for all amendments regardless of your subscription turnaround time.

When does the editing clock get amended?

The clock will be manually extended by our Editing Team if you have requested

The editing clock gets paused over the weekend

On the weekend our Editing Team enjoys their well-deserved time off. So, every Friday at 23:59 AEST time we pause the count down on the 'Hours to go' for 48 hours until Sunday 23:59 AEST time.

Need help or have questions? Contact us. We'd love to help!