How to create and submit a Video Project in the HUB using desktop

How to upload footage using desktop

Written by Talina Neal
Updated this week

How to brief a video project for editing

Tips on what to include in the 'Brief Notes' + example

Written by Melissa De Coster
Updated over a week ago

How to add and trim timecodes in video clips

in your video project in the Shootsta Hub

Written by Zack Jay
Updated over a week ago

How to add elements to your video project

Written by Zack Jay
Updated over a week ago

How to delete files in your project

How to delete video files / clips in your project

Written by Talina Neal
Updated over a week ago

Creating multiple videos from a single video project

Written by Talina Neal
Updated over a week ago

What are Video Add-ons?

✨ NEW ✨ since 1 May 2019

Written by Melissa De Coster
Updated over a week ago

How to request, pay for and cancel Video Add-ons

✨ NEW ✨ since 1 May 2019

Written by Talina Neal
Updated over a week ago

Video Add-ons order confirmation

✨ NEW ✨ since 1 May 2019

Written by Talina Neal
Updated over a week ago

Add-ons pricing Australia

✨ NEW ✨ since 1 May 2019

Written by Talina Neal
Updated over a week ago

How to purchase an Ad Hoc Video

When you reach your monthly video quota

Written by Talina Neal
Updated over a week ago

Add-ons pricing Asia

✨ NEW ✨ since 1 May 2019

Written by Talina Neal
Updated over a week ago

Add-ons pricing US

✨ NEW ✨ since 1 May 2019

Written by Talina Neal
Updated over a week ago

Add-ons pricing UK

✨ NEW ✨ since 1 May 2019

Written by Talina Neal
Updated over a week ago

Long Form Edits

✨ NEW ✨ since 1 May 2019

Written by Melissa De Coster
Updated over a week ago

Social Iterations

✨ NEW ✨ since 1 May 2019

Written by Melissa De Coster
Updated over a week ago

Rush Edits

✨ NEW ✨ since 1 May 2019

Written by Melissa De Coster
Updated over a week ago

Extra footage

✨ NEW ✨ since 1 May 2019

Written by Melissa De Coster
Updated over a week ago

How to request captions, subtitles and .SRT files

Video Add-ons

Written by Melissa De Coster
Updated over a week ago

Green Screen / Chroma Key

✨ NEW ✨ since 1 May 2019

Written by Melissa De Coster
Updated over a week ago

Additional Amendments

✨ NEW ✨ since 1 May 2019

Written by Melissa De Coster
Updated over a week ago

When can I expect my video back?

Shootsta's editing turnaround times and ETAs

Written by Melissa De Coster
Updated over a week ago

Tracking your video projects

Help where is my video at?

Written by Melissa De Coster
Updated over a week ago

How the editing clock works

What does 'Hours to go' mean?

Written by Melissa De Coster
Updated over a week ago

Why is my video project on hold?

What does it mean and what do I do now?

Written by Melissa De Coster
Updated over a week ago

How to review an edit

How do I give feedback on or request changes to my video?

Written by Melissa De Coster
Updated over a week ago

Sharing your video with colleagues to review

How do I share my video edit with colleagues and stakeholders who don't have access to the Hub?

Written by Talina Neal
Updated over a week ago

How to download .SRT files

from the Shootsta Hub

Written by Talina Neal
Updated over a week ago

How to publish your Shootsta video to a hosting platform

Using the Shootsta Hub integrations

Written by Zack Jay
Updated over a week ago

How to request changes to your video project

When editing is completed and when editing is in progress

Written by Melissa De Coster
Updated over a week ago

How to make a video project private

How to hide a video project

Written by Talina Neal
Updated over a week ago

Who is the 'Project Owner'

What can a project owner do?

Written by Talina Neal
Updated over a week ago

How to transfer project ownership

How to transfer a project between Shootsta Hub accounts

Written by Zack Jay
Updated over a week ago