How to create and submit a Video Project in the HUB

How do I get my video edited?

Written by Talina Neal
Updated yesterday

How to brief a video project for editing

Tips on what to include in the 'Brief Notes' + example

Written by Melissa De Coster
Updated yesterday

How to add and trim timecodes in video clips

in your video project in the Shootsta Hub

Written by Zack Jay
Updated over a week ago

How to delete files in your project

How to delete video files / clips in your project

Written by Talina Neal
Updated yesterday

Creating multiple videos from a single video project

Written by Talina Neal
Updated yesterday

What are Video Add-ons?

✨ NEW ✨ since 1 May 2019

Written by Melissa De Coster
Updated over a week ago

How to request, pay for and cancel Video Add-ons

✨ NEW ✨ since 1 May 2019

Written by Talina Neal
Updated over a week ago

Video Add-ons order confirmation

✨ NEW ✨ since 1 May 2019

Written by Talina Neal
Updated over a week ago

Add-ons pricing Australia

✨ NEW ✨ since 1 May 2019

Written by Talina Neal
Updated over a week ago

How to purchase an Ad Hoc Video

When you reach your monthly video quota

Written by Talina Neal
Updated over a week ago

Add-ons pricing Asia

✨ NEW ✨ since 1 May 2019

Written by Talina Neal
Updated over a week ago

Add-ons pricing US

✨ NEW ✨ since 1 May 2019

Written by Talina Neal
Updated over a week ago

Add-ons pricing UK

✨ NEW ✨ since 1 May 2019

Written by Talina Neal
Updated over a week ago

Long Form Edits

✨ NEW ✨ since 1 May 2019

Written by Melissa De Coster
Updated over a week ago

Social Iterations

✨ NEW ✨ since 1 May 2019

Written by Melissa De Coster
Updated over a week ago

Rush Edits

✨ NEW ✨ since 1 May 2019

Written by Melissa De Coster
Updated over a week ago

Extra footage

✨ NEW ✨ since 1 May 2019

Written by Melissa De Coster
Updated over a week ago

How to request captions, subtitles and .SRT files

Video Add-ons

Written by Melissa De Coster
Updated over a week ago

Green Screen / Chroma Key

✨ NEW ✨ since 1 May 2019

Written by Melissa De Coster
Updated over a week ago

Additional Amendments

✨ NEW ✨ since 1 May 2019

Written by Melissa De Coster
Updated over a week ago

When can I expect my video back?

Shootsta's editing turnaround times and ETAs

Written by Melissa De Coster
Updated over a week ago

Tracking your video projects

Help where is my video at?

Written by Melissa De Coster
Updated over a week ago

How the editing clock works

What does 'Hours to go' mean?

Written by Melissa De Coster
Updated over a week ago

Why is my video project on hold?

What does it mean and what do I do now?

Written by Melissa De Coster
Updated over a week ago

How to review an edit

How do I request changes to my video?

Written by Melissa De Coster
Updated yesterday

Sharing your video with colleagues to review

How do I share my video edit with colleagues and stakeholders who don't have access to the Hub?

Written by Talina Neal
Updated over a week ago

How to download .SRT files

from the Shootsta Hub

Written by Talina Neal
Updated over a week ago

How to publish your Shootsta video to a hosting platform

Using the Shootsta Hub integrations

Written by Zack Jay
Updated over a week ago

How to add elements to your video project

Written by Zack Jay
Updated over a week ago

How to add footage to your Elements Library

to use in multiple video projects

Written by Zack Jay
Updated over a week ago

How to delete elements

How to delete elements from the elements library in the Shootsta Hub

Written by Talina Neal
Updated over a week ago

How to request changes to your video project

When editing is completed and when editing is in progress

Written by Melissa De Coster
Updated over a week ago

How to transfer project ownership

How to transfer a project between Shootsta Hub accounts

Written by Zack Jay
Updated over a week ago

How to make a video project private

How to hide a video project

Written by Talina Neal
Updated over a week ago